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| Link to BBC web site |
"Town centres will need to market themselves as convenient hubs for picking up products ordered online, if they are to thrive into the next decade, a report says.
"The report, from research group Experian, says retailers will have to cope with more people shopping online. At the same time they must cater for an ageing population, it adds.
"It calls for them to focus on face-to-face service, and opportunities for socialising and leisure activities."
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