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"Chief executive Marc Bolland and chairman Robert Swannell seemed relaxed as they entertained analysts, journalists and staff at the new Cheshire Oaks store, the company’s second biggest in the UK and kitted out with all the latest e-commerce technology.
"... However, that changed when a member of the audience, though to be a local journalist, shouted:
“Why have you built this out of town? How sustainable is it to get here?"
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