"Seasonal trading updates from Britain's biggest retailers have underlined the many radical changes that are taking place in the way we shop and buy"
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"Shoppers just can't get enough of the internet. We've been buying online for years, but the pace of change took even experienced retailers by surprise. Online sales of non-food items rose by nearly a fifth in December, according to the British Retail Consortium and accountant KPMG – the fastest rate since March 2010.
In the grocery market as much as 15% of UK sales, worth £900m, is thought to have been booked online between 20 and 23 December, compared with an average of 5.5% throughout 2013.
"... All the big supermarket chains admit that sales in their once all-conquering hypermarkets were down this Christmas as shoppers switched to buying little and often or ordering online. With petrol prices high, driving miles to save a few pounds in a big store – where you might also make impulse purchases – is far less popular.
"... The traditional game of high street chicken is becoming suicidal for retailers as shoppers wait later and later to buy gifts in the hope of a bargain. Major retailers all talked of booming December sales and a lacklustre October and November, which spooked many into an early round of discounting. Mobile and online tools help shoppers compare prices and grab bargains more effectively than ever."
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